Privacy policy

The responsible body within the meaning of the data protection laws, in particular the EU Data Protection Basic Regulation (DSGVO), is:

Cantina I Fracc 26 a
6513 Monte Carasso

+41 79 772 37 35


…when visiting

When you visit our website, our servers temporarily save each access in a log file. The following data is recorded without your intervention and stored by us until automatic deletion after twelve months at the latest:

– the IP address of the requesting computer
– the date and time of access
– the name and URL of the retrieved file
– the website from which the access was made
– the operating system of your computer and the browser you use
– the country from which they have accessed
– the name of your Internet access provider

This data is collected and processed for the purpose of enabling the use of our website (connection establishment), to ensure system security and stability in the long term and to enable the optimization of our Internet offer as well as for internal statistical purposes. The IP address is only evaluated in the event of attacks on the network infrastructure of and for statistical purposes and, if necessary, is used in the context of criminal proceedings for identification and for civil and criminal proceedings against the users concerned. This is our legitimate interest in data processing within the meaning of Article 6 paragraph 1 letter f of the Basic Data Protection Regulation (DSGVO) of the European Union.

…during registration for a customer account

The input of personal data for the creation of your customer account on our website is voluntary. For certain personal data, the truthful entry is mandatory.

This concerns:

– Gender
– first name
– Last name
– Address
– e-mail address
– Password

Any further data is provided voluntarily. We need the mentioned data for the processing and administration of our website, for checking the entered data for plausibility, i.e. for the establishment, content design, processing and modification of the contractual relationships concluded with you via your user account. The e-mail address and password together form the login data. The data in the customer account can be viewed and changed by the customer at any time The legal basis for the processing of data for this purpose is the consent given by you, in our legitimate overriding interest and the execution of the contract in accordance with Art. 6 para 1 lit. a, b and f DSGVO.

…when using the website as a registered customer

During the use of the website by logged-in registered customers, we collect data for statistical reasons and to enable the smooth functioning of the portal. In particular, the following data is collected:

– the type, frequency and intensity of use of the website
– the duration of your membership (customer account)

The legal basis for the processing of data for this purpose is in our legitimate overriding interest in accordance with Art. 6 Par. 1 letter f DSGVO.

…with a purchase

If you want to buy a product on our site, we need various data for the processing of the purchase contract. The following data is mandatory:

– First and last name
– Postal address (street, building name, apartment number, postal code, city)
– e-mail address
– Details within the scope of the payment
– Login data (for registered customers)

The provision of additional data is voluntary. If you are registered and have a customer account, we will store your data in the customer account for your next purchase.

We will only pass on your personal data if you have expressly consented to this, if there is a legal obligation to do so or if this is necessary to enforce our rights, in particular to enforce claims arising from the contractual relationship. In addition, we will pass on your data to third parties as far as this is necessary for the execution of the contract. For this purpose, we pass on the necessary data to subsidiaries, transport companies, banks and other service providers. These service providers use your data exclusively for order processing and not for any other purposes.

One service provider to whom the personal data collected via the website is passed on or who has or can have access to it is our web host Hostpoint AG, Switzerland. The website is hosted on servers in Switzerland. The data is passed on for the purpose of providing and maintaining the functionality of our website. This is our legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

Retention period

We store personal data only as long as it is necessary to use the processing within the scope of our legitimate interest. Contract data will be stored by us for a longer period of time, as this is required by legal storage obligations. Storage obligations that oblige us to store data result from accounting and tax law. According to these regulations, business communication, concluded contracts and accounting vouchers must be stored for up to 10 years. If we no longer need this data to provide services to you, the data will be blocked. This means that the data may then only be used for accounting and tax purposes.

You can request information about your personal data stored by us at any time or view and change them by logging in to our website with your login data. A formal request for information must be made in writing and must include proof of identity.

You can also request to delete or correct your data or your user profile at any time. This can be done by sending a corresponding request by e-mail to ( We would like to point out that if your data is deleted, it will not be possible to use our services, or not to the full extent.

You also have the right to reclaim from us the data you have given us (right to data portability). Upon request, we will also pass on the data to a third party of your choice. You have the right to receive the data in a common file format.

You can revoke your consent to certain data processing at any time with effect for the future. Please note that legal retention periods apply to certain data. These data must be stored by us until the expiry of the period. We block these files in our system and use them exclusively to fulfill the legal obligations.

We use appropriate technical and organizational security measures to protect your personal data stored with us against manipulation, partial or complete loss and against unauthorized access by third parties. Our security measures are continuously improved according to technological development.

If you register with us as a customer, access to your customer account is only possible after entering your personal password. You should always keep your payment information confidential and close the browser window when you have finished communicating with us, especially if you share the computer with others.

Cookies help in many ways to make your visit to our website easier, more pleasant and more meaningful. Cookies are information files that your web browser automatically stores on your computer’s hard drive when you visit our website. Cookies do not damage the hard drive of your computer, nor do they transmit personal data of users to us. For example, we use cookies to identify you as a registered user without requiring you to log in separately. Their use does not result in us obtaining new personal data about you as an online visitor. Most Internet browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or so that a message is always displayed when you receive a new cookie. On the following pages you will find explanations on how to configure the processing of cookies with the most common browsers:

Microsoft’s Windows Internet Explorer
Microsoft’s Windows Internet Explorer Mobile
Mozilla Firefox
Google Chrome for Desktop
Google Chrome for Mobile
Apple Safari for Desktop
Apple Safari for Mobile

Deactivating cookies may mean that you will not be able to use all the functions of our portal.

Google Analytics, Google Remarketing, Google Tag Manager

We use the web analysis service Google Analytics for the purpose of tailoring our pages to your needs and continuously optimizing them. In this context, pseudonymized user profiles are created and cookies stored on your computer are used. The information generated by the cookie about your use of this website is transferred to the Google Analytics server, stored there and processed for us. In addition to the data listed under point 1, we may receive the following information as a result:

– Browser type/version
– Operating system used
– Referrer URL (the previously visited page)
– Host name of the accessing computer (IP address)
– Time of the server request

The information is used to evaluate the use of the website, to compile reports on the website activities and to provide further services connected with the use of the website and the Internet for the purposes of market research and the design of these Internet pages in line with requirements. This information may also be transferred to third parties if required by law or if third parties process this data on our behalf.

The provider of GoogleAnalyticsisGoogle Inc, a company of the holding company Alphabet Inc, with headquarters in the USA. Before the data is transferred to the provider, the IP address is shortened by activating IP anonymization (“anonymizeIP”) on our website within the member states of the European Union or in other states that are party to the Agreement on the European Economic Area. During transmission, the IP address will also never be linked to other data relating to the user. The IP addresses are anonymized according to Google Inc. so that an assignment is not possible (IP-Masking). Google is also listed as a Pricacy-Shield participant. The Pricacy-Shield agreement between the EU and the USA guarantees minimum standards in data protection.

We continue to use Google Remarketing (so-called DoubleClick by Google) for online advertising and to evaluate the use of our website. Through the combined use of first-party cookies and third-party cookies, reports can be generated to evaluate how display impressions relate to website visits. Third-party advertisers, including Google, have the ability to serve ads on websites and to tailor and optimize them based on previous visits to the website according to demographic characteristics and interests (such as age, gender, or interests). The data may be obtained from Google or from visitor data from third parties.

The user may refuse the use of cookies by selecting the appropriate settings on the browser software (see “Cookies”), however please note that if you do this you may not be able to use the full functionality of this website. Should you wish to do so, please follow this link, which will allow you to download and install a browser plug-in. Further information on data protection at Google can be found here.

We also use the Google Tag Manager to manage the services in the context of usage-based advertising. The tool itself is a cookieless domain and does not collect any personal data. Rather, the tool triggers other tags, which in turn may collect data. If you have disabled it at the domain or cookie level, it will remain disabled for all tracking tags implemented with Google Tag Manager.

The legal basis for the processing of data for this purpose is in our legitimate interest according to Art. 6 ABs. 1 lit. f DSGVO.

We also use Google Dynamic Remarketing on our website. This service enables us to compile groups and lists of users and website visitors according to criteria, e.g. on the basis of certain activities, or from existing data records (e.g. newsletter subscribers), using the anonymized ID codes which are assigned by cookies (e.g. by Google Analytics), in order to be able to offer them information and advertising for our services and content which is fair to their interests and preferences on Google’s services. Google also uses cookies for this purpose. You can prevent the use of these cookies specifically for advertising on Google services and several other providers (on the Digital Advertising Alliance) here.

The legal basis for the processing of data for this purpose is in our legitimate interest according to Art. 6 para. 1 lit. f DSGVO.

Social plugins from Facebook are used on our website to make the online store more personal. For this we use the “LIKE” or “SHARE” button. This is an offer from Facebook Inc.

If you call up a page on our website that contains such a plugin, your browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser, which integrates it into the website.

Through the integration of the plugin, Facebook receives the information that your browser has called up the corresponding page of our website, even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) is transmitted by your browser directly to a Facebook server in the USA and stored there.

If you are logged in to Facebook, Facebook can assign your visit to our website directly to your Facebook account. If you interact with the plugins, for example by clicking the “LIKE” or “SHARE” button, the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and displayed to your Facebook friends.

Facebook may use this information for the purposes of advertising, market research and the design of Facebook pages to meet your needs. For this purpose, Facebook creates usage, interest and relationship profiles, e.g. to evaluate your use of our website with regard to the advertisements displayed to you on Facebook, to inform other Facebook users about your activities on our website and to provide other services associated with the use of Facebook.

If you do not want Facebook to assign the data collected via our website to your Facebook account, you must log out of Facebook before visiting our website.

For the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your rights and setting options to protect your privacy, please refer to Facebook’s privacy policy.

On our website we have included links to our social media profiles on the following social networks:

– Instagram Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA

If you click on the relevant social network icons, you will be automatically redirected to our profile on that network. In order to use the functions of the network in question, you must log in to your account on the network in question.

When you link to one of our social media profiles, a direct connection is established between your browser and the server of the social network in question. This gives the network the information that you visited our website with your IP address and called up the link. If you link to a network while logged into your account on that network, the content on our site may be linked to your profile on the network, which means that the network can associate your visit to our site directly with your account. If you wish to prevent this, you should log out before clicking on any links. In any case, an assignment takes place when you log in to the network in question after clicking on the link.